Business Consultancy

Our business consultancy approach is also based on the notion of Customer Relationship Management, as we strive to consult our clients on their business and respective strategy, as if their particular going concern was our own. We strive to help organisations improve their performance, primarily through the analysis of existing business problems and development of plans for improvement. Furthermore, in our approach we aim to transmit our objective advice and recommendations, based on our specialised expertise in order to contribute to the strategic development of businesses.

Due to the nature of our operations, we are exposed to numerous organisations, business concerns and business scenarios; and so we are also aware of the best practices in various industries. Thus, we aim to start our consultancy approach by first identifying the problem/s and / or business scenario/s in some detail which serves as the basis for recommendations for more effective or efficient ways of performing business tasks.

We mainly specialise in two main streams of consulting, being:

• Business Planning and Strategy Consultancy; and
• Human Resources Consultancy.

The provision of business consulting services is based on the notion of business planning and successful implementation. We have prepared a number of business plans on behalf of clients in order to guide them for a number of years. Our professional and specialised advice helps us understand the particular business that we are consulting, the product / service it offers, markets it operates in, the internal organisational structure in place as well as any other financing requirements and proposed exit strategies including Return on Investment.

We aim to liaise closely and as much as possible with the management / key personnel of the particular business and seek to adapt a pragmatic approach to business planning. As businesses are driven by management teams and key personnel, our approach is not to consult the business but consult with the team as it is the management team that will ultimately be responsible for driving the business and crafting and executing the respective strategy. As such, we aim to place particular emphasis in our consultancy approach to organisational structures; and this is also where we can offer our Human Resources Consultancy along with our Personnel Recruitment Solutions.

Such discussions are in the form of a ‘think-tank’ with the client in order to fully understand the business operations, organisation and product/service offering. Based on this understanding, we will compile the respective business plan which will include the corporate objectives and the mission statement of the company, its respective set up, its operations in the light of various analyses based on Market and Internal Intelligence, and also a detailed SWOT Analysis. Such business planning also includes the various Action Programmes, such as Marketing, Operational, Human Resources and Financial Forecasting.

We believe in values in business; and thus we aim to add value to any organisation we’re consulting. Furthermore, we seek to capitalise on the Unique Selling Points of businesses in order to attain a higher market share. Such is also reflected in the objectives and targets; which we base on the SMART premise, i.e. Specific, Measurable, Attainable, Realistic and Time-Related in a PEST scenario, i.e. Political, Economic, Social and Technological. Clarity is of particular importance whilst being factual and upfront in our guidance and advice has always been our methodology in business.

When it comes to business planning, we seek to ask a number of important questions on the business opportunities available in a challenging and highly competitive market. We seek to always instil an approach where the business drivers actually drive the organisation towards its target audience, in order to achieve the desirable competitive advantage and market positioning.

All this would lead to defining the core competencies of one’s business and together with the critical resources needed, we would then look forward to work with the client on the Critical Success Factors.

For Consultancy Services, including Regulatory, Licensing and Business Consultancy, and Industrial Property Registration; kindly forward your query to consultancy@csbgroup.com