Back Office Administration
Back office services include routine administration, book keeping and accounting services (excluding work which requires a warrant under the Accountancy Profession Act), information and data processing, computer bureau, database and computer outsourcing, but may not include any activity or service which requires a warrant, licence or other authorisation (other than a police or trading licence) under any law in Malta.
Any routine or administrative tasks that are carried out in support of any business or professional activity pertaining to a financial services concern may be hived off or out-sourced in a way as to qualify as a back office activity as required by the MFSA. Financial services activities include banking, insurance and investment services.
On the other hand, all those professional and business activities which would in terms of Maltese law be subject to specific regulatory licensing and control are excluded from back office servicing. These would include the core duties of an investment services company (including a fund manager), insurance manager or a bank. The core activities of these regulated persons would normally be subject to special authorisation. However, the administration support needs of these licensable categories of persons overseas may be provided through a back office operation established in Malta.
Why set up a Back Office in Malta?
The Maltese authorities encourage the setting up of foreign operations that offer back office administration and support services to other foreign enterprises. Malta is in a good position to encourage operations of this nature because of the availability of a well-educated workforce, a high number of professionally qualified and trained personnel, coupled with the excellent telecommunication facilities and air links. Added important advantages are the very moderate and comparatively low office and employment costs. The availability of qualified and competent staff is absolutely vital for a back office operation to flourish.
The four hundred year old University of Malta and a number of other higher educational establishments annually produce a significant number of motivated students trained in modern disciplines such as computer studies and information technology, marketing and communications and the more traditional areas of law, accountancy, management, financial services and a host of other related fields of study. The Maltese labour force has always been recognised for its loyalty, flexibility, competence and work ethic. Apart from fluency in English, which is one of the Island’s national languages, most Maltese enjoy a reasonable working knowledge of other European languages primarily Italian, with French and German becoming increasingly popular.
Ownership of a back office operation
There are no restrictions on the ownership of a back office operation. It may be owned exclusively by local or foreign interests, or jointly by both. A foreign company may choose to contract out its back office administration either to a Maltese subsidiary set up for this purpose or to a Maltese-owned company capable of offering these specialised services. In the latter case the services may be offered either on some form of exclusivity basis to the foreign company or may also be offered to as many foreign entities as the local service provider can reasonably cope with. A basic qualifying condition required is that the back office service has to be provided to non-resident clients from an office set up in Malta.
In order to retain this status, the company would therefore not be in a position to supply its services to local companies or to other local commercial or professional undertakings. Subject to the above, there are no restrictions regarding the nature or nationality of the non-resident beneficiaries or recipients of the back office services. These may even consist of one or more undertakings involved in different activities and which may or may not have any ownership relationship with the back-office operation. In this sense the local back office base can offer itself as a centralised, cost-saving and flexible shared-services facility servicing a variety of needs of different clients located in one or more countries other than Malta.
Carrying out Back Office Services in Malta
An application to carry out back office services has to be submitted to the Malta Financial Services Authority. The application is to include the following:
- the back office services to be rendered in Malta to clients and to companies not resident in Malta;
- relevant information on the applicant company, Memorandum and Articles of Association,
- financial statements and company profile if available, information on the directors,
- shareholders/beneficiaries and satisfactory references;
- a business plan and financial projections;
- relevant information on clients or companies receiving the services;
- information on the premises in Malta from where the services will be rendered details on the
- estimated number of persons to be employed and on any work permits required.
Malta Back Office Management & Support
CSB Group offers integrated efficient and reliable Back Office Services in Malta, including Back Office Management, Support and Administration to maximise your business continuity. We provide a complete range of back-office services for local and international clients operating across varied industry sectors.
Domiciliation & Secretarial Services
Besides the Management of Companies and the day-to-day back office administration of Companies, we offer company domiciliation services (including back office management in Malta) Directorship, Company Secretarial and administration services which include:
Personalised Telephone Answering
A designated telephone line is professionally answered in English or Italian in the customer’s name as required. Messages are registered and processed according to predetermined instructions.
Our Back Office services allow for a Fax Service to be available for receiving faxes on customers’ behalf and faxes are processed according to predetermined instructions.
Mailing Address and Mail Handling Service
A mailing address facility is available for the receipt of regular postal articles for bona fide customers and all mail is handled according to the customer’s predetermined instructions.
Meeting Room Facilities
Our office is centrally located in Swatar which is approximately 10 minutes away from Valletta, St. Julian’s and Sliema. Arrangements can be made for clients to make use of one or more meeting rooms. A meeting room can be made available on a full day or half-day basis. Conference rooms within the Regus business centre in Malta or at any leading international hotel chain in Malta can also be organised.
Accounting Services in Malta
At CSB Group, the provision of accounting and payroll services in Malta, together with timely and accurate financial management reports can provide a substantial competitive advantage to our clients as reliable accounts facilitate decision making.
Accounting Services in Malta – Timely, Accurate & Professional
CSB Group’s comprehensive accounting and payroll services team supports clients who may lack full in-house resources for accounting and back office services. As Malta Corporate Accounting Specialists and Independent members of EuraAudit International, we offer professional outsourced Accounting Services in Malta.
A Pro-Active Culture – EuraAudit International
CSB Group is an independent member of EuraAudit International – an independent network of over 250 audit and chartered accountancy firms throughout the world.
This representation enhances our service provision whilst ensuring that we have access to professional support internationally. This is crucial in the competitive and ever-changing economic climate of today. We focus on keeping in regular contact with our clients that use our accounting and back office services.
CSB Group has established a firm pro-active culture to assist clients in a timely, accurate and professional manner. CSB Group has a comprehensive team made up of experienced and professional staff providing support to those clients that may lack full in-house resources.
Reliable Accounting Services in Malta
Our team offers tailor-made accounting services in Malta depending on the nature and size of the business. Timely, effective and accurate management accounts add value to any business and the maintenance of proper books of accounts (for Malta-registered companies) is a statutory requirement.
CSB Group has been a partner to Stratus Capital Solutions ever since the structuring and set up of the company, which was done in a very efficient and professional manner, where CSB also reviewed the bigger picture and possible future requirements. Due to the excellent service and knowledge provided in the structuring of the company, we also engaged CSB for tax and accounting services besides the corporate secretary functions. CSB have been a great help in setting up our bookkeeping, tax and VAT processes, allowing Stratus to focus on our core competences and on growing the business. CSB Group will be a valuable partner for any business looking for a reliable legal services partner or any small to medium-sized business looking to outsource parts of their corporate back-office functions – while at the same time maintaining quality and reliability. We at Stratus Capital Solutions Ltd. are very pleased with the partnership with CSB Group and their excellent employees.
Stratus Capital Solutions Ltd. | Armand van Houten, Founding Member of the Board